FAQs

Frequently Asked Questions

Do you ship nationwide?
Yes. While we're based in South El Monte, CA and specialize in serving Los Angeles and Orange County, Winner Party ships balloons and party supplies across the entire United States through our e-commerce platform.

What is your shipping cutoff time?
Orders placed before 2:00 PM PST ship the same business day, Monday through Friday. Orders placed after 2:00 PM PST or on weekends ship the next business day.

Do you offer wholesale pricing?
Yes. We offer wholesale pricing for balloon artists, event planners, decorators, and retailers. You can apply for a wholesale account online to unlock discounted pricing across our full catalog.

Do you have a physical store I can visit?
Yes. Winner Party is located at 1557 Chico Avenue, South El Monte, CA 91733. We are open Monday through Friday, 8 AM to 4 PM, and Saturdays from 8 AM to 1 PM. We are closed Sundays.

What areas do you serve in person or for local pickup?
We're based in South El Monte and serve a strong customer base throughout Los Angeles and Orange County, including cities like Pasadena, Alhambra, Anaheim, Santa Ana, and Irvine. 

What balloon brands do you carry?
We carry Balloonia, Sempertex, TUFTEX, Anagram, and Conver USA, along with our exclusive in-house Winntex Premium latex line.

Do you sell both latex and foil balloons?
Yes. We stock a full range of latex balloons in every size and color, as well as foil balloons including numbers, letters, and specialty shapes.

Do you sell balloon decorating supplies and equipment?
Yes. In addition to balloons, we carry hand pumps, electric inflators, balloon arches, columns, and stands for building professional balloon installations.

Can I place a bulk or custom order?
Yes. Contact us directly at info@winnerparty.com for bulk order inquiries, custom quotes, or wholesale account questions.

What is your return policy?
Click here to review our refund policy in full.